TCA Services

TCA is committed to the provision of high quality services to its Members and other stakeholders. 

TCA provides three broad categories of service, providing opportunities to realise positive outcomes through the deployment of telematics and related intelligent technologies.

TCA’s Strategic Plan is underpinned by a transparent cost and service allocation model. Known as the ‘Triple A’ (Advice, Accreditation and Administration) service model, TCA’s budget is based on the recovery of costs based on the services provided.

This provides TCA’s Members and other government organisations with the flexibility to obtain Advice, Accreditation and Administration services in response to their current and emerging needs.

Operational costs are also apportioned to third-party providers of telematics and related intelligent technologies.

Advice

TCA provides advice that:

  • Enables public purpose outcomes to be achieved through the use of telematics and related intelligent technologies
  • Informs TCA’s Members and other government organisations of the opportunities for policy makers to advance outcomes across surface transport modes
  • Assists governments to gain a better appreciation of the complex interaction of policy, technical, operational and commercial elements when developing new policies and programs and revisiting those in existence
  • Achieves a whole of government approach to the deployment of telematics applications.

Accreditation

TCA gives confidence to governments in the use of telematics and related intelligent technologies by working with stakeholders to provide assurance through the deployment of quality systems in an operational environment.

TCA’s accreditation services include: 

  • Development of functional and technical specifications
  • Assessment of conformance against functional, technical and business requirements
  • Development of standards
  • Management of government pilots, initiatives and reforms that utilise telematics and related intelligent technologies.

Administration

TCA’s administration of telematics and intelligent technology applications and programs provides assurance to governments, industry sectors and end-users. This includes:

  • Type-approval of hardware
  • Certification and audit of Service Providers
  • The operational, end-to-end management of government programs and applications which utilise telematics and related intelligent technologies.

TCA performs a critical role in supporting the appropriate adoption of telematics and related intelligent technologies – from a whole-of-government perspective – limiting the potential for governments and policy makers from pursuing initiatives which can:

  • Delay progress
  • Create duplication
  • Stifle innovation
  • Multiply costs
  • Contribute to a fragmented approach to telematics and related intelligent technologies.